Terms of Use – MatrimonyMeet.com

Effective Date: 01.01.2025
Last Updated: 06.09.2025

Welcome to MatrimonyMeets ("we", "us", "our"), a matchmaking service designed to help individuals find compatible life partners for marriage.

Please read these Terms of Use ("Terms") carefully before using our website and services (the "Services"). By accessing or using our platform, you accept and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

1. Acceptance of Terms

By downloading, registering, or using MatrimonyMeets (referred to as "we", "us", or "the App"), you agree to be legally bound by these Terms of Use. If you do not agree to these terms, do not use the App.

2. Account Registration & Security

To access matchmaking features, users must register by providing:

  • Full name, gender, and contact information
  • Preferences, background, and a photo (optional but recommended)
  • Accurate personal and profile information

You are solely responsible for your account activity. Please maintain confidentiality of your login credentials.

We may suspend or terminate your account if we suspect a breach of these Terms.

3. Eligibility

You must be:

  • At least 18 years old
  • Legally capable of entering into a binding agreement
  • Single (unmarried or legally divorced/separated)
  • Seeking relationships for dating or marriage

We reserve the right to reject or remove accounts that violate these criteria.

4. Description of Service

MatrimonyMeets provides:

  • A platform to connect single men and women seeking dating or marriage
  • A booking system for attending social events at community venues, restaurants, or exhibition halls and all other potential locations for social events.
  • In-app payment services for event tickets through visa, debit/credit card, via Stripe

5. Data Protection and Privacy

Your personal data is processed in accordance with our Privacy Policy, aligned with:

  • UK GDPR
  • EU GDPR
  • US Privacy Laws (including CCPA for California residents)

We collect and process:

  • Identifying data (name, email, etc.)
  • Personal characteristics (religion, marital status, etc.)
  • Special category data (only with your explicit consent)

You can access, modify, or delete your data at any time.

6. Third-Party Integrations

We use trusted third parties for essential services:

PurposeExamples
HostingAWS, Google Cloud
PaymentsStripe, PayPal
AnalyticsGoogle Analytics, Hotjar
Email ServicesMailchimp, Postmark
Security & SpamCloudflare, Google reCAPTCHA

These parties are subject to data processing agreements and are GDPR-compliant.

7. User Accounts and Responsibilities

You agree to:

  • Provide accurate, current, and complete information during registration
  • Keep your account secure and not share login credentials
  • Use the app in good faith and respectful behavior
  • Not impersonate another person or submit false information

We reserve the right to suspend or delete accounts for abusive, deceptive, or inappropriate behavior.

8. Event Participation

By registering for an event:

  • You agree to abide by the venue rules and conduct guidelines
  • You acknowledge that event availability is limited and may be canceled or rescheduled
  • You agree to attend events at your own risk

We do not guarantee romantic outcomes or compatibility at events.

9. Payments and Refunds

Refunds for unused portions of services may be considered within 1 week of purchase.

  • No refunds are offered for services already rendered or when Terms are violated.
  • To request a refund, contact: info@MatrimonyMeets.com
  • Payments for events are processed through Visa, debit/credit card, via Stripe
  • Pricing will be clearly displayed before checkout
  • All payments are non-refundable, unless:
    • The event is canceled by us
    • You request a refund within 1 week after purchasing a ticket

We do not offer refunds for:

  • Services already rendered
  • Account termination due to policy violations
  • Change of mind after full use

We are not liable for failed payments due to card issues or insufficient funds.

10. Privacy and Data Use

We respect your privacy. Our Privacy Policy explains how we collect and use your data.

By using the app, you consent to:

  • Your profile being shown to other users
  • Communication from us via email, app notifications, or SMS
  • Your attendance data being shared with venues for check-in purposes

11. Code of Conduct

You agree not to:

  • Harass, threaten, or harm other users
  • Post sexually explicit or offensive content
  • Solicit money, spam, or engage in fraudulent activity
  • Record or photograph other users without consent at events
  • Provide false or misleading information
  • Impersonate others
  • Harass, stalk, or threaten users during events
  • Engage in scams, fraud, or commercial promotion
  • Upload viruses or attempt to hack the platform
  • Discriminate against others based on race, religion, gender, or other protected characteristics

Violations may result in account termination and legal action.

12. Intellectual Property

All content and technology provided by MatrimonyMeets, including logos, software, designs, and text, is our property or that of our licensors. You may not copy, modify, distribute, or reverse engineer any part of the service.

13. Limitation of Liability

We do not guarantee:

  • Successful relationships
  • Continuous availability of the app or event venues
  • Accuracy of user profiles

To the maximum extent permitted by law, we are not liable for:

  • Emotional distress, damages, or losses from user interactions
  • Injuries, accidents, or issues at third-party venues
  • Service interruptions or data loss
  • Any direct or indirect damages resulting from use of the Services
  • User misconduct, fraud, or misrepresentation
  • Unsuccessful match outcomes

14. Cookie Policy

We use cookies and similar technologies to:

  • Keep you logged in
  • Analyze platform usage
  • Personalize matchmaking suggestions
  • Improve user experience

Types of Cookies We Use:

TypePurpose
EssentialSite functionality and security
AnalyticalUnderstanding user behavior
MarketingPersonalized ads and campaigns

You can manage cookies through your browser settings. Blocking some cookies may impact your experience.

15. Security

We apply industry-standard security protocols, including:

  • SSL encryption
  • Server-side protections
  • Secure payment processing
  • Role-based access controls

However, no system is 100% secure. Use discretion when sharing information with others.

16. Termination

We may suspend or delete your account without notice if:

  • You breach these Terms
  • Your actions compromise the safety or experience of others
  • We are legally required to do so

You may delete your account at any time in-app or by contacting support.

17. Modifications to the Terms

We may update these Terms of Use at any time. Continued use after changes constitutes your acceptance of the new terms. We recommend reviewing this page periodically.

18. Governing Law and Jurisdiction

These terms are governed by the laws of United Kingdom of Great Britain. Disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of UK

19. Contact Us

For questions or concerns, contact:

BluePeak Media Ltd – Legal Department
Email: info@MatrimonyMeets.com